1. Your Privacy We respect your privacy and aim to handle personal information responsibly, securely and transparently. This Privacy Policy explains the types of information that may be collected when you use this website, submit an enquiry or make a booking. 2. Information We May Collect Information may include: Your name Telephone number Email address Booking or service address Postcode Requested date and time Products or services requested Booking details Payment-related information Messages and communications Technical information relating to your use of the website 3. Why We Use Your Information Your information may be used to: Process enquiries Manage bookings Check availability Provide quotations Arrange delivery or services Contact you regarding your booking Process or administer payments Provide customer support Manage cancellations or amendments Prevent misuse or fraud Maintain business records Meet legal or regulatory obligations Improve the website and service 4. NearMe Network This website may use technology provided by the NearMe Network. Information submitted through the website may therefore be processed through NearMe Network systems for purposes such as enquiry management, booking administration, supplier allocation, communication, payments and customer support. 5. Sharing Information Information may be shared with parties where reasonably necessary to fulfil your request or operate the service. This may include the business fulfilling your booking, authorised service providers, payment providers and technology providers. We do not sell your personal information. 6. Payments Where online payments are available, payments may be processed by a third-party payment provider. Payment providers may process certain information according to their own privacy and security requirements. 7. Communications We may use the contact information you provide to communicate with you regarding an enquiry, quotation, booking, amendment, cancellation or other relevant service information. 8. Data Retention Personal information will only be retained for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting or operational requirements. 9. Data Security Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure or loss. 10. Your Rights Depending on applicable data protection law, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction or objection to certain processing. 11. Cookies This website may use cookies and similar technologies required for functionality, security, analytics and improving the user experience. Where legally required, consent will be requested before non-essential cookies are used. 12. Contact If you have a question about your personal information or this Privacy Policy, contact the business using the public contact information displayed on this website. 13. Policy Updates This Privacy Policy may be updated periodically to reflect changes to the website, services, technology or legal requirements. Last updated: September 2026.